We are a plumbing and central heating company based in Towcester, (we also service Milton Keynes, and Northampton) founded by a former British Gas Engineer. A friendly family-run business, we provide a professional, fast and reliable service. All of our Engineers are fully certified for installation and maintenance of Gas, LPG and Oil-fired heating systems.
Which? Accredited Trader
Statement from Which? - "We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 01174 566031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/"
Federation of Small Businesses Member