Here's what our valued customers have to say about us.
What brilliant service from Flatley Heating yet again! After an initial assessment from the lovely Sophie in the office, Will came to fit a mains isolation switch. It was definitely complicated as he was working in a very tight space under existing fitted kitchen cupboards. He was very pleasant and positive, nothing was too much trouble, he was confident and competent and very tidy leaving everything clean in the kitchen. He kept to social distancing rules and wore a mask so we felt very safe, especially as our household was shielding earlier in the year. I would not hesitate to recommend Flatley Heating for both heating and plumbing work and I look forward to them servicing our boiler for many years to come and fitting a new bathroom for me soon.
The Flatley Team started work on our house summer 2019. It has been a big project accommodating our schedule of self-renovation. Phase 1 started by fitting a ‘Stuart Turner whole house pumped water system’ to compensate for the extremely low water pressure in Whittlebury. They upgraded our central heating system (sealed system). They re-piped the radiators throughout the entire three storey house. Fitted a water softener and reverse osmosis water filtration system. Upgraded our cloakrooms and fitted a wonderful hot/cold outside dog shower😁! Phase 2 (complying with their Covid policy) was to replace standard convector radiators in the majority of rooms for traditional column radiators. Phase 3 they replaced our three bathrooms. Throughout this process they have been accommodating, efficient, professional, trustworthy and also very important clean tidy and lovely to have in our home….always making sure with their ‘open door’ policy for Covid that our dog was safe! Thank you Nick, Sophie, Will & Steve, stay safe and well
Central Heating Complete Replacement
Our 35 year old system was entirely replaced by Nick and the team. Extremely professional and competently carried out. We wholeheartedly recommend Flatley Heating and will be having the planned bathroom refurb carried out by them.
FANTASTIC JOB DONE AND EXCEPTIONAL CUSTOMER SERVICE!
Nick and his team have been absolutely brilliant installing my new boiler system – highly professional, reliable, efficient and all totally committed to delivering an exceptional service. They worked so hard and were a joy to have in my home for the 2.5 days of installation. Nick came back the following week to check everything was working exactly as it should be. I’m so thankful that Flatleys were recommended to me from neighbours who had used them for a new bathroom installation and relieved to have found such a great plumbing and heating engineer company. Now I’ve found Flatley’s I wont use anyone else!
We had a very old boiler (30 years old at least) that was very much on it’s last legs. Nick came over to assess what we had and made recommendations of which replacement would be suitable. He gave us an exact price and timescale right away. We were happy with the quote and decided to go ahead. Nick was on time and completed the work exactly in budget (very rare in this line of work). Our energy bills have been reduced, and now we can enjoy hot water and heating that work perfectly. Keep up the good work Nick, we will definitely be recommending your company to friends and family.
Reliable, trustworthy, efficient, reasonably priced service
Used Flatley Heating for the second time after a recommendation from a family member. Great service with clear, prompt replies to communication by phone and email. Sorted problem when they said they would and very promptly . The engineer was lovely and explained what he thought the problem was and he serviced the boilers with no fuss or problems. Lovely to have hot water again! Would definitely recommend to my friends. Thanks guys!
Outstanding service and customer service
We had a very bad experience with a rogue trader from Rugby. Flatley were recommended to use a an ex-British Gas employee and I’m happy to say that not only was the recommendation right but the team corrected the bad workmanship rom the previous bad company. We were quoted a price and we had two engineers with use all day.They had a short return visit, which they fitted in around us and they only charge what was quoted. I could not be happier to recommend Flatley and have done so to workplace colleagues. I’ve been so impressed I’ve asked for more work. All my future plumbing needs will be by Flatley.
TOP QUALITY SERVICE TOP QUALITY PRICE TOP QUALITY ENGINEER .WELL DONE STEPHEN . WILL TOTALLY PASS ON TO FRIENDS .
Firstly they arrived on time, which is always pleasing. They are very trustworthy as both Nick and his engineer were left in the house during the day whilst we were at work. The work carried out was of high quality and they were neat and tidy. The initial quote was what we paid and there were no further costs added on to the job. I would 100% use Flatley heating again and would recommend their services to friends and family. Excellent service!
Out with the old and in with the new
Nick did a fantastic job in removing our old Staffordshire brick fireplace and tiled hearth and then installing our new gas fired log effect stove. Would have no hesitation in recommending Flatley Heating. In fact, about to place another order!
Nick installed a new boiler for us recently. He did a fantastic job and did it all within a day. I’d definitely recommend him if you’re looking for an honest, reliable and efficient engineer. Thanks Nick.
Can’t praise them enough, friendly, reliable and excellent service.
Oil fueled heating system install
Can’t fault Nick and the team. They installed an entire oil fueled heating system (boiler, pipe work, 18 radiators) in one week. They were professional and polite. Nick was fantastic at working around us, as a family of 4 with two young children. He worked long hours and didn’t leave until he knew the job was complete, even coming back to check that the system was fully working the following week. Thank you.
Cap off gas fire
Nick attended site to cap off a gas fire in our lounge. Prices very competitive and did an excellent job, even more so as he had 3 kids about the place asking loads of questions. Don’t hesitate in trying Flatley Heating, once you do you’ll never use anyone else ever again!
Cooker & Gas Hob
Nick installed our cooker and gas hob, absolutely fantastic service and a lovely reliable friendly guy, we had no cooker for 3 weeks and he made our day being able to cook, thank you so very much nick, see you soon for our radiator. Kind Regards Trev